If your organisation allows you to use the LeanIX EAM mobile app through Intune, this guide will help you install and setup the mobile app on your personal/corporate mobile device.

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Information

Some features may be restricted in the mobile app by your IT admin

Perform a “Sync” in “Company Portal” app

Android

1. Open the Company Portal app
2. Open the side Navigation Drawer
3. Click on Settings
4. Click on Sync
5. Check notifications for the sync progress

iOS

1. Open the Company Portal app
2. Click on Devices tab
3. If you see multiple devices listed, open the device which you are currently using.
4. Click on Check Status. Wait for this operation to complete

Installation

Android

For Managed / Corporate Device

If you have a work profile setup in your mobile device, follow these steps:

1. If your IT admin has made the LeanIX EAM mobile app mandatory for all employees, it will automatically be installed on your mobile device through “Company Portal” app. Then, you can skip to step 5. Otherwise, follow the steps given below.
2. Open Company Portal app.
   Open the side navigation drawer.
   Click on Get Apps
3. You should be able to see the LeanIX EAM for Intune app in the “Play Store”. If not, you can search for it. Open the app listing.
   Note: If you don’t see the app here, please contact your IT admin to ask about the instructions to install the app
4. Click on Install. Wait for the installation to complete.
5. Open the “LeanIX EAM for Intune” app.
6. Select your work Microsoft account when prompted.
7. The app will enroll you into MDM/MAM automatically. You may need to manually restart the app for the first time if prompted.
8. Login to the app and continue using the LeanIX EAM mobile app.

For Unmanaged / Personal Device

If there is no work profile setup in your mobile device, follow these steps:

1. If you don’t have the “Company Portal” app setup on your mobile device, please contact your IT admin to help it get setup for you basis your organisation’s security compliance policy.
2. Open Play Store on your Android mobile device and search for LeanIX EAM for Intune or click on this link on your Android device to directly install the app or scan the below QR code to install the app.

3. Click on Install. Wait for the installation to complete.
4. Open the “LeanIX EAM for Intune” app.
5. Login with your work Microsoft account when prompted.
6. The app will enroll you into MDM/MAM automatically. You may need to manually restart the app for the first time if prompted.
7. Login to the app and continue using the LeanIX EAM mobile app.

iOS

With “Company Portal” app setup

If your IT admin has the “Company Portal” app setup on your mobile device, follow these steps:

1. If your IT admin has made the LeanIX EAM mobile app mandatory for all employees, it will automatically be installed on your mobile device through the “Company Portal” app. Then, you can skip to step 5. Otherwise, follow the steps given below.
2. Open Company Portal app
   Open the Apps tab
3. You should be able to see the LeanIX EAM for Intune app in the list. If not, you can search for it. Open the app listing.
   Note: If you don’t see the app here, please contact your IT admin to ask about the instructions to install the app. You can install the app from App Store as well.
4. Click on Install. Go to your home screen to check the installation progress and wait for the installation to complete. You may be asked to confirm the installation through a prompt.
5. Open the “LeanIX EAM” app.
6. Select your work Microsoft account when prompted.
   If you have “Microsoft Authenticator” app installed and setup, you will be asked to authenticate and select your work account through the “Microsoft Authenticator” app.
   Otherwise, you will be asked to authenticate your work account through the browser.
7. The app will now enrol you into MDM/MAM automatically. You may need to manually restart the app for the first time if prompted.
   Note: For the first time, the app may take upto 10 minutes to for the enrolment process to complete. If it doesn’t complete even after 10 minutes, please kill the app by removing it from recents and re-opening the app. It should enrol quickly now.
8. Login to the app and continue using the LeanIX EAM mobile app.

Without “Company Portal” app / Unmanaged device

To use the “LeanIX EAM for Intune” mobile app without “Company Portal” app, follow these steps:

1. Open App Store on your iPhone and search for LeanIX EAM for Intune or click on this link on your iPhone to directly install the app or scan the below QR code to install the app.

2. Install and Open the “LeanIX EAM” app.
3. Login to your work Microsoft account when prompted.
   If you have “Microsoft Authenticator” app installed and setup, you will be asked to authenticate and select your work account through the “Microsoft Authenticator” app.
   Otherwise, you will be asked to authenticate your work account through the browser.
4. The app will now enrol you into MDM/MAM automatically. You may need to manually restart the app for the first time if prompted.
   Note: For the first time, the app may take up 10 minutes to for the enrolment process to complete. If it doesn’t complete even after 10 minutes, please kill the app by removing it from the recents and re-opening the app. It should enrol quickly now.
5. Login to the app and continue using the LeanIX EAM mobile app.

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Information

If you want your organisation to add support for the Intune version of “LeanIX EAM”, you can send this link to the IT Admins of your organisation.

OR

If you are an IT Admin looking to deploy “LeanIX EAM for Intune” app to your organisation, you can follow the instructions mentioned in this guide.