Geo-Blocking

As part of our ongoing commitment to providing a secure and compliant service, we implemented a geo-blocking feature that restricts access to our platform for users located in sanctioned countries and regions:

• Cuba
• Iran
• North Korea
• Syria
• Crimea region
• Sevastopol
• The so-called Donetsk People’s Republic (DNR)
• The so-called Luhansk People’s Republic (LNR)

This decision was not taken lightly, and it is driven by our responsibility to ensure the safety and compliance of our service in light of evolving international regulations.
While we value all our users around the world, recent developments have necessitated this step to protect our platform and your data.

What you need to know:

• Geo-blocking Implementation: Starting October 1st 2023, users located in the above-mentioned sanctioned countries and regions are no longer able to access our platform. This applies to both new and existing users.
• Data Privacy and Security: This decision aligns with our commitment to data privacy and security. We believe that by limiting access in this way, we can better protect your data and maintain our platform's integrity.
• Customer Support: Our support team is here to assist you during this transition. If you have any questions or need help with any aspect of this change, please reach out to our support team at [email protected]

We understand that this decision may impact your business, and we sincerely apologize for any inconvenience it may cause. Please know that this decision was made after careful consideration, and our primary goal is to continue providing a secure and reliable service to our customers.

We value your partnership and appreciate your understanding as we work to uphold the highest standards of compliance and security.