All information about your IT landscape is organized in LeanIX in so-called Fact Sheets. A specific application, a used technology or a project are examples for a Fact Sheet. Within a Fact Sheet you can keep all information together and see the dependencies within your IT landscape.
A LeanIX workspace is the logical group of Fact Sheets, users, and viewers. Usually, a company uses exactly one workspace for its EAM activities. But there are use cases, in which more than one workspace is used. For example, for different organizational units or subsidiaries, it can make sense to have multiple parallel workspaces.
We are continuously working on providing the best experience to our users. Using the newest technology available on the market sometimes requires to drop support for some older browser versions. The following browsers are currently fully supported:
- Last two versions of Firefox
- Last two versions of Google Chrome
- Last two versions of Safari/iOS
- Last two versions of Microsoft Edge
The current version is displayed in the "About LeanIX" menu (see below).
We are delighted to receive any feedback concerning this documentation as we strive to make your work easier. readme.io is a great tool for you to give feedback directly at the right place. Every page has a small button "Suggest Edits" on the top right.
It asks you to create an account so we can identify the source of the suggestion. After you log in, you get an in-page editor allowing you to make annotations and corrections. Once you submit, we will work through your ideas and provide feedback quickly.
Create your own account for "Suggest Edits"
You can follow this Sign Up link to immediately create your own account to send us feedback on the documentation page.
We have to balance our service between the minimum number of personal data and maximum support. Therefore we only store your first name, last name, E-Mail address, encrypted password, the time of your last online request in LeanIX, your registration status, used browser, whom you invited to a workspace, and all changes you made in LeanIX.
Here is a list of the major measures we have implemented: 256-Bit SSL encryption, extended validation from well-known Verisign, an ISO27001 certified service provider, daily database back-up, database encryption of certain fields like e-Mail address and extended password hashing.
LeanIX got furthermore certified by German TÜV in 2015, indicating that data privacy and IT security measures are states of the art, particularly according to ISO/IEC 27000.
Please reach out to support through our Support Form Submission if you have any worries about security.
The FAQs are subject to constant development. So just stop by from time to time to get answers to your most common questions.
Updated about 1 month ago